Haleon has announced a new five-year collaboration with Microsoft to scale digital, data and AI capabilities across the business and accelerate delivery of its global Win as One strategy.
The agreement
The new agreement builds on the consumer health company’s existing use of Microsoft 365 Copilot and further supports the wider adoption of AI-powered tools across the business, helping teams automate routine tasks, collaborate more effectively and focus on higher-value work.
It will further strengthen the company’s digital and AI-enabled infrastructure through further adoption of Microsoft’s agentic AI, security and identity capabilities, helping it to scale AI securely and responsibly, Haleon reported.
Claire Dickson, Chief Digital and Technology Officer, Haleon, said: “This collaboration marks a major step forward in how we use digital, data and AI to deliver our global strategy – driving growth, improving productivity and building a more agile, performance-focused culture.
“We’re already embedding AI capabilities across the business, delivering measurable results and efficiencies in areas including consumer insights, marketing, R&D and supply chain.
“By combining Microsoft’s cloud and AI capabilities with Haleon’s deep consumer health expertise, we’re accelerating our AI progress – simplifying how we work, unlocking more value from our data, accelerating innovation and helping our teams make faster, smarter decisions to benefit out consumers.”
Global ambitions
In harnessing advanced AI capabilities, Haleon hopes to gain deeper insights into evolving consumer needs, drive product innovation at pace, and streamline operations through to commercial execution.
Darren Hardman, CEO, Microsoft UK & Ireland, said: “Haleon is moving with real pace and purpose on its AI journey, using Microsoft cloud and AI capabilities to turn ambition into impact across the entire organisation.
“From consumer insights and marketing to R&D, supply chain and decision-making, Haleon is already showing how AI can help teams work smarter, innovate faster and deliver meaningful benefits for consumers.
“We’re proud to support Haleon as it scales AI securely and responsibly, helping the company unlock more value from its data and accelerate its mission to deliver better everyday health tp millions more people around the world.”
The collaboration, Haleon reported, will support the company’s global ambitions of reaching one billion more consumers by 2030 and delivering industry-leading shareholder returns.
Featured image: OleksKao on Adobe Stock
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